
Term & Conditions
Terms & Conditions
Last updated: September 28, 2025
Welcome to New Starlight Hotel & Restaurant. By accessing and using our website (https://newstarlightlovinabeach.com/) and services, you agree to be bound by these Terms & Conditions. Please read them carefully before making a booking or using our services.
Use of Website and Services
You agree to use our website and services only for lawful purposes. You may not misuse the site by attempting unauthorized access, transmitting harmful content, or engaging in fraudulent activities.
Reservations and Payments
All reservations are subject to availability and confirmation. To secure a booking, accurate personal details and valid payment information must be provided. We reserve the right to refuse or cancel bookings if fraudulent or incorrect information is detected.
Check-in, Check-out, and Guest Policies
Guests are required to present a valid government-issued ID upon check-in. Check-in and check-out times must be respected unless prior arrangements are made with our staff. Guests are responsible for their personal belongings during their stay.
Cancellation and Refund Policy
Cancellations must be made within the timeframe specified at the time of booking. Refunds, if applicable, will be processed according to the chosen booking policy. Non-refundable reservations are not eligible for refunds under any circumstances.
Guest Responsibilities
Guests agree to treat hotel property and facilities with care. Any damage caused intentionally or due to negligence will be charged accordingly. Guests must also comply with local laws and hotel policies during their stay.
Limitation of Liability
While we strive to provide accurate information and quality services, New Starlight Hotel & Restaurant shall not be held liable for:
- Service interruptions due to technical issues beyond our control.
- Loss or damage to personal belongings.
- Indirect, incidental, or consequential damages arising from the use of our services.
Modifications to Terms
We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Changes will be posted on this page with a revised "Last updated" date. Continued use of our services after changes implies acceptance of the new terms.
Governing Law
These Terms & Conditions are governed by and construed in accordance with the laws of Indonesia. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the competent courts in Indonesia.
Contact Us
If you have any questions regarding these Terms & Conditions, please contact us at:
- Email: [email protected]
- Website: Contact Us Page
- Address: New Starlight Hotel & Restaurant, Dn. Banyualit Ds. Kalibukbuk, Lovina